Shipping Policy

Thank you for shopping with ZONA COMMERCIAL. We’re committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy to understand how we process, ship, and deliver your items.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. During high-demand periods or holidays, processing times may be slightly longer, but we’ll notify you of any delays via email.

Once your order has been processed, you will receive a shipping confirmation email containing your tracking number and carrier information.

2. Shipping Times

Delivery times vary based on your location and the product’s warehouse origin. Typical delivery estimates are as follows:

  • United States: 7–15 business days

  • Canada: 10–20 business days

  • Europe: 10–20 business days

  • Latin America & Caribbean: 10–25 business days

  • Rest of the World: 15–30 business days

Please note that shipping times do not include weekends or holidays, and delays may occur due to customs clearance or unexpected carrier issues.

3. Shipping Rates

We offer free shipping on orders over $50. For orders below this amount, shipping fees are calculated at checkout based on the delivery destination and package weight.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your delivery status on the carrier’s official website. Please allow up to 48 hours for tracking information to update after shipment.

5. Wrong Address Disclaimer

It is the responsibility of the customer to ensure that the shipping address entered at checkout is correct. If you need to make changes after placing your order, contact us within 24 hours at [Insert Support Email]. We cannot guarantee address changes once your order has been shipped.

6. Lost or Delayed Packages

If your package is delayed, lost, or marked as delivered but not received, please contact us at [marc_siewert@gmx.net]. We’ll work with our carriers to locate or replace your order as quickly as possible.

7. Customs, Duties, and Taxes

International orders may be subject to import taxes, customs duties, or fees applied by your local government. These charges are the customer’s responsibility and are not included in the item price or shipping cost.

8. Contact Us

If you have any questions about shipping or order status, please reach out to our support team:

ZONA COMMERCIAL
📧 Email: [marc_siewert@gmx.net]
🌐 Website: https://zona-comercial.com